SITE SECURITY / Credit Card Security

Shopping with Sona Rupa is safe and secure. Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. In this way, information passed between your computer and our website cannot be read in the unlikely event of someone intercepting it. Credit and debit card transactions are secure. The latest versions of Microsoft Internet Explorer (3.0 and up) and Netscape Navigator (3.02 and up), Safari and Mozilla, all support this secure connection. If for any reason this option has been disabled on your browser, you will not be able to transact or login until you reset these options.

You can check that you are shopping in a secure environment by looking for either a locked padlock icon (Internet Explorer) or an image of a key (Netscape) in the grey bar at the bottom of your screen. This will appear on any page where you are entering personal information (such as your credit card details) - no other page will transmit information about you.

Privacy Policy

Sona Rupa is committed to protecting your privacy. We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. We also collect information about gift recipients so that we can fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:

• Processing your orders.
• For statistical or survey purposes to improve this Website and its services to you.
• To serve website content and advertisements to you
• To administer this website
• To notify you of products or special offers that may be of interest to you.
• You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When you create a shopping account while ordering online you will receive information from Sona Rupa by post or e-mail about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, you may unsubscribe from our contact list at any time. You may unsubscribe from this news list by following the unsubscribe